Frequently Asked Questions

Ready-to-ship luxury items are dispatched within 24 to 48 hours. Express delivery across metro cities in India (Delhi NCR, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata) takes 2 to 4 business days. Other pin codes typically arrive in 4 to 6 business days. All domestic orders are dispatched with insured premium couriers (BlueDart / Delhivery / Air India Express).

Yes, we proudly ship our luxury ethnic collections worldwide to over 80 countries, including the United States, United Kingdom, United Arab Emirates, Canada, Australia, and Singapore. International orders are handled by DHL Express and arrive within 7 to 10 business days.

We offer complimentary express shipping across all pin codes in India on every order above ₹2,999. For orders below ₹2,999, a nominal flat express shipping fee of ₹150 is applied at checkout.

Uncompromising authenticity is the cornerstone of our house. Every single Banarasi silk saree, organza drape, and bridal lehenga comes with a Silk Mark certification and an Artisan Authenticity Card certifying genuine silk yarns, pure gold/silver electroplated zari, and traditional handloom weaving.

Yes, all our sarees include an attached 0.8 to 1.0 meter matching unstitched blouse piece woven in the exact same heritage weave with intricate border detailing. Custom blouse tailoring is also available upon request.

Yes! In addition to standard XS to XXL sizing, we offer bespoke made-to-measure tailoring. After placing your order, our master couture tailor will connect with you via WhatsApp or email to take your exact bust, waist, hip, and length measurements for an immaculate fit.

You can book a complimentary video shopping consultation or WhatsApp chat directly with our senior styling team at +91 98765 43210. We will gladly show you the drape, color nuances in natural daylight, and close-up embroidery details.

We provide a 7-day hassle-free exchange policy from the date of delivery. If an item is unstitched, unworn, and retains its security tags and original royal packaging, we will arrange a complimentary reverse courier pickup and issue an exchange or store credit voucher.