Returns & Exchanges
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7-Day Hassle-Free Exchange Policy
We want you to adore your Dwarikadhees creation. If for any reason your selected size does not fit as desired or you wish to exchange for another heritage hue, we offer an effortless 7-Day Exchange window from the date of package delivery.
Exchange Eligibility Criteria
- The item must be in its original, unworn, unwashed, and undamaged condition.
- All original brand tags, Silk Mark authenticity seals, and packaging must be intact.
- Sarees must not have fall or pico stitching completed.
- Items must be returned in their original luxury keepsake gift box.
Non-Exchangeable Categories
Due to the bespoke nature of customized fashion, the following items are final sale and non-returnable:
- Garments tailored with bespoke custom blouse stitching or customized made-to-measure sizing.
- Items purchased during promotional clearance sales marked "Final Sale".
How to Initiate an Exchange
- Send an email to care@dwarikadhees.com or WhatsApp us at +91 98765 43210 with your Order ID and the replacement size/color desired.
- Our team will arrange a complimentary doorstep reverse courier pickup from your address within 24 to 48 hours.
- Once inspected at our atelier, your replacement piece will be dispatched immediately with priority courier tracking.
Need immediate assistance with an exchange?
Connect with our client care team directly on WhatsApp at +91 98765 43210.